Articles
Found : 2225
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| 1. |
21st Century Leadership
(August 2008 - Stephen Tharrett and James A. Peterson)
A new business model helps fitness centers adapt and succeed in this ever-changing market.
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| 2. |
Be Our Guest!
(August 2008 - Debra Atkinson, M.S.)
There is more to good customer service than knowing members by name. Here are 25 tips for improved member relations that you and your front-desk staff can implement.
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Fitness Q & A
(August 2008 - Matt Brzycki)
Does chewing gum suppress appetite? Are video games that simulate playing sports effective at expending calories? Does ginkgo biloba improve memory?
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Gross Negligence Claims and Releases
(August 2008 - David L. Herbert, J.D.)
Lawyers are finding ways around waivers that have worked to protect fitness centers in the past.
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Group Fitness Motivates Guests
(August 2008 - Anne B. McDonnell)
The Oaks at Ojai, a destination spa with an emphasis on exercise, focuses on group classes to keep guests moving.
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| 6. |
Helping a Friend Exercise More
(August 2008 - Barbara A. Brehm)
Nagging doesn't work. Here are ways to help your friends and family members get moving.
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| 7. |
Managing for a Competitive Edge
(August 2008 - Matthew Kutz, Ph.D., ATC, CSCS)
Intentional and effective leaders and managers follow personal, professional and contextual guidelines that translate into excellent customer service, giving their facilities a competitive edge.
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| 8. |
Meet the Expert: Supplement FAQs
(August 2008 - Joe Cannon, M.S., CSCS, NSCA-CPT)
Members have questions, but do you and your staff have the answers? Here's what you should know about the dietary supplements sold in your juice bar and pro shop.
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| 9. |
N7 2007 Rest of the Best
(August 2008 - Fitness Management)
These innovations were entered into the 2007 Nova7 Facility Award competition: Survivor Group Fitness; Partners for a Healthy Summit County; Move It and Lose It
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| 10. |
Science Update: Biomechanics of Free Weight Exercises
(August 2008 - Stephen Holt)
Not all standard free weight exercises actually work the muscles they were designed to strengthen, and some can even be harmful. However, by using the principles of biomechanics, trainers can design free weight exercises that are safe and effective.
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| 11. |
Subsidizing Employee Certification
(August 2008 - Heather Peavey)
The demand for fitness professionals to become certified continues to rise, but paying for the necessary courses can be tough on their wallets.... There are many reasons to consider paying for employee certification.
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| 12. |
Thanks A Million!
(August 2008 - Laurie Cingle, M.Ed.)
Customer service, in the way of member appreciation programs, parties and gifts, can help thank members for their support, acknowledge them for their achievements, build relationships in your facility and create good PR in your community.
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| 13. |
The 'Issue' Is Customer Service
(August 2008 - Ronale Tucker Rhodes)
The 'solution' is to create a policy of superior service by getting to know your members, communicating with them often and well, and showing them how much they're appreciated.
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| 14. |
The Power of the Tour
(August 2008 - Colin Milner)
By offering experiences instead of pitches, you can engage older prospects in a more meaningful way and increase your sales success.
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| 15. |
The Value of a Smile
(August 2008 - Ronale Tucker Rhodes)
It's the person with the smile who will go the extra mile!
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| 16. |
When a Client Needs More Support: Referral Guidelines
(August 2008 - Barbara A. Brehm)
For members who need possible psychological guidance, certain professional tactics should be followed.
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| 17. |
Winning the Franchise Fight
(August 2008 - Rob Bishop)
Can independent fitness centers outlast the latest and greatest franchises? You bet they can, as long as they don't panic, and focus on competing the smart way.
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| 18. |
A Benchmark for Accessibility
(July 2008 - Joseph D. Lore)
From equipment to flooring to lockers, staff at the Syracuse University Fitness Center at Marshall Square Mall made every effort to make the facility accessible to individuals of all levels of physical ability.
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| 19. |
Are We Ready for Wii?
(July 2008 - Heather Peavey)
Successful personal trainers get creative with accessories to keep clients' workouts interesting. Yet, sometimes the best fitness accessories aren't actually fitness equipment at all — like the Nintendo Wii video game system.
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| 20. |
Big Brother's Just Rewards
(July 2008 - Ronale Tucker Rhodes)
At what point does there become a need for government to step in and take some sort of authoritative role?
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| 21. |
Buying Equipment: Going Once, Going Twice
(July 2008 - Rob Bishop)
When other fitness facilities put their used equipment up for auction, you can find some great bargains.
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| 22. |
Enter the Wellness Dimension
(July 2008 - Colin Milner)
Focus on the six dimensions of wellness to transform your fitness center into a wellness center.
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| 23. |
Entertaining Members
(July 2008 - Anne B. McDonnell)
Music, television and other audio/visual systems are designed to keep your members entertained while exercising. Here, facility owners and managers share what systems they offer, and how they benefit business.
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| 24. |
Fitness Q & A
(July 2008 - Matt Brzycki)
What is a "stitch in the side"? Do free weights produce better results than machines? Does alcohol reduce the risk of stroke?
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| 25. |
Global Enlightenment
(July 2008 - Stephen Tharrett, M.S., and James A. Peterson, Ph.D., FACSM)
Fitness industry leaders and facility operators in the U.S. should look abroad for new ideas about technology, service, programming, pricing, design and more.
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